![]() ![]() Whether you are looking for specific air compressor parts or the replacement of entire systems to improve the efficiency of certain industrial operations, we have the capability and supplies to handle projects of any size. We boast a team of highly trained and experienced engineers and the newest equipment to maintain, service, and repair any make/model of compressor. What We Do – Our ServicesĪt Q Air-California, we provide a comprehensive range of industrial air compressor service and repair solutions. Our San Diego clients find comfort in knowing that we are capable of finding the right solutions for their air compressor problems, and reducing the impact of delays and downtimes. For nearly two decades, our engineers and technicians have been involved in the maintenance, servicing, and repair of industrial air compressors in San Diego County and across California. This was our first and very last purchase from Machine Mart.At the core of the QAir California service and repair business is an in-depth knowledge of air compressor systems. Most of the items found in Machine Mart can be purchased from the likes of Toolstation and Screwfix who even in the eleventh month of a twelve month warranty exchange tools and equipment on the spot in their stores.We are extremely disappointed in Machine Mart's customer service which simply isn't acceptable for a company of their size. ![]() Be warned, this is Machine Mart's policy on warranties.Unless you are buying tools and machinery to put on your mantlepiece, I would strongly advice you not to buy anything from Machine Mart if anything goes wrong you will be left without them for several weeks while Machine Mart wait for one of their drivers to pick your equipment up!Having been in business for over twenty years and regularly buying tools and power equipment from various suppliers including Honda, Hyundai Genpower, Wickes, Toolstation and Screwfix, we have never come across such a poor customer service policy. It comes with a full twelve months warranty, yet we now have to go without a jumpstart, a vital piece of equipment in our business, for several weeks or fork out for another one. Once collected it could take anything up to two weeks before we hear back from them! We called the customer service team and even had the staff in store speak to their technical department unfortunately all to no avail.The jumpstart was only purchased eight weeks ago and is almost brand new. We naturally took it back to the store where we expected it to be checked over and replaced as would be the case if we had bought it from Halfords, Toolstation, Screwfix or any other reputable retailer.We were told by the staff in store at Machine Mart that they would have to send the jumpstart off to their repair centre for it to be checked over before a replacement could be issued and that it would only be collected from the store by their driver next Monday (a full seven days time). Having used it a handful of times over the past few weeks it has now stopped charging. Muhammad: While the staff in store are polite and helpful, I would very strongly advise anyone thinking of buying tools, machinery or power equipment from Machine Mart to buy elsewhere.We purchased a Clarke jumpstart at a cost of around £195 on the 7th of September 2020. They have held onto the jumpstart for a week now and may take several weeks before making a decision on whether they will honour the warranty!! As a result we received our vehicle late today, leaving lots of needy individuals and families waiting for essential food items. A brand new jumpstart which was purchased at a cost of approximately £200 developed a fault after only a few uses and Machine Mart refused to exchange it. all replace items in store on the spot if they develop a fault at any period during the warranty.One of our partner organisations was unable to start a vehicle today which is used to deliver food parcels to the elderly & homeless. They will ask you to leave it at one of their stores until they are able to send it off to be inspected and repaired, which incredibly can take several weeks, leaving you without your tools and unable to do your job.This is the case even if you have only had the item for a few weeks!The likes of Toolstation, Screwfix, Halfords, etc. If your item develops a fault or stops working within the warranty period, Machine Mart will not exchange the item or refund you. Olive Grove: Warranty, Returns & Exchange Policy is an Absolute JokeThink very hard before buying anything from Machine Mart. ![]()
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